Glatt Consulting’s Tom Glatt, Jr. Quoted in CU Times Membership Dues Article

Arizona FCU Membership Fee Breaks New Ground

Credit union strategy consultant Tom Glatt, Jr. was quoted in the May 8, 2013 issue of Credit Union Times Magazine in an article entitled “Arizona FCU Membership Fee Breaks New Ground.” The article, written by correspondent-at-large Peter Strozniak, explores the Arizona FCU decision to charge monthly dues as a means to encourage member day-to-day use of the credit union’s financial services. Continue reading “Glatt Consulting’s Tom Glatt, Jr. Quoted in CU Times Membership Dues Article”

Arizona Membership Dues Decision Highlights Industry Challenges

The word is out that Arizona Federal Credit Union has implemented a $3 per month membership fee. That’s right. Members of AFCU must pay $3 every month to enjoy their member/owner privileges. I have to say I was surprised to hear of their decision, and was curious enough to want to learn more about it and the membership response. My brief search led me to a defined opinion on the AFCU decision, and some rather disconcerting conclusions about the state of credit union member-ownership and consumer knowledge of credit unions. Continue reading “Arizona Membership Dues Decision Highlights Industry Challenges”